1. Eligibility & Account Registration
To use winbox qr's services, you must meet all of the following eligibility requirements without exception. These requirements are in place to protect the interests of all Malaysian players and ensure the platform operates responsibly.
- You must be at least 18 years at the time of registration and throughout the use of your winbox qr account.
- You must be a Malaysian citizen or permanent resident residing in Malaysia at the time of using the platform.
- You must register using accurate, complete, and up-to-date personal information, including your full name, Malaysian phone number, and an active email address.
- Each individual is only permitted to register and own one (1) winbox qr account only. Registering more than one account is a serious violation of these terms.
- You may not register on behalf of another person or allow others to use your account.
- You must provide a valid Malaysian phone number for OTP verification during registration.
Important: winbox qr reserves the right to request identity verification documents at any time, including a Malaysian identity card (MyKad), bank statement, or proof of address. Failure to submit the requested documents within the specified timeframe may result in a temporary account suspension.
By completing registration on winbox qr, you confirm that all information provided is accurate and agree to comply with all terms & conditions set out in this document, as well as any amendments that may be made from time to time.
2. Deposits & Payment Methods
Winbox qr accepts deposits via a wide range of payment methods popular in Malaysia. All deposit transactions are processed through industry-standard security systems with full encryption to protect your financial data.
| Payment Methods |
Minimum Limit |
Maximum Limit |
Processing Time |
| Touch 'n Go eWallet | RM 10 | RM 5,000 | Instant |
| GrabPay | RM 10 | RM 3,000 | Instant |
| DuitNow | RM 10 | RM 10,000 | 1–5 minutes |
| Boost | RM 10 | RM 2,000 | Instant |
| ShopeePay | RM 10 | RM 2,000 |
Instant |
| FPX / Maybank2u | RM 10 | RM 30,000 | 1–3 minutes |
| CIMB Clicks | RM 10 | RM 30,000 | 1–3 minutes |
Deposit conditions on winbox qr are as follows:
- Minimum deposit is RM 10 for all supported payment methods.
- Winbox qr does not charge any processing fees for deposits. However, some e-wallet providers or banks may apply their own charges.
- Deposits must be made using an account or e-wallet registered in your own name, matching the name on your winbox qr account.
- Winbox qr does not accept cash deposits or bank transfers without a matching name.
- If your deposit has not been credited within 10 minutes, please contact winbox qr customer support with proof of transaction.
- Winbox qr reserves the right to decline or return any deposit suspected to have originated from an unauthorised source.
winbox qr is not liable for any losses resulting from deposits made to the wrong account or via payment methods not listed on our platform.
3. Withdrawal of Winnings
Winbox qr is committed to ensuring that Malaysian players receive their winnings through a smooth, fast, and secure withdrawal process. All withdrawal requests are subject to standard security checks before being processed.
- The minimum withdrawal amount is RM 30 per transaction.
- Maximum daily withdrawal is RM 50,000 depending on your account level.
- Withdrawals will be processed within 5 to 30 minutes for most methods on business days.
- Your first withdrawal requires full identity verification (KYC) before it can be processed.
- Withdrawals must be made to a bank account or e-wallet registered under the same name as your winbox qr account.
- Winbox qr reserves the right to place a withdrawal on hold for additional security checks where necessary, particularly for amounts exceeding RM 10,000.
- Winnings derived from bonuses are subject to their respective rollover requirements before withdrawal is permitted.
Note: If your withdrawal takes longer than 30 minutes, this may be due to additional security checks or bank delays. winbox qr will notify you via email or SMS should there be any unusual delays.
4. Bonuses & Promotions
Winbox qr offers a wide range of bonuses and promotions for Malaysian players. All bonuses are subject to the specific terms and conditions stated alongside each offer. Players are responsible for reading and understanding these terms before claiming any bonus.
- Welcome Bonus: Available to new winbox qr members only. Cannot be claimed more than once, even upon opening a new account.
- Rollover Requirement: Each bonus carries its own rollover requirement that must be met before bonus winnings can be withdrawn. Rollover requirements are typically between 5x and 20x the bonus amount.
- Validity Period: All bonuses have a set validity period. Any bonus not used within that period will expire automatically.
- Bonus Restrictions: Players are not permitted to open multiple accounts to claim the same bonus more than once.
- Eligible Games: Some bonuses are only applicable to specific games or categories such as slots, Live Casino, baccarat, or sports. Please check the respective bonus terms.
- Winbox qr reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
- In the event of any conflict between a promotion and these general terms & conditions, the winbox qr general terms & conditions shall prevail.
winbox qr reserves the right to cancel bonuses and confiscate associated winnings if a player is found to have abused promotions, used automated software, or engaged in any form of bonus fraud.
5. Game Rules
Winbox qr offers over 500 games including slots, live casino, baccarat, table games, lottery, e-sports, and Sports Betting such as the Malaysia Super League and EPL. All games must be played in accordance with the established rules.
- All game results recorded by the winbox qr system are final and binding, unless there is substantial evidence of a technical error.
- In the event of a technical disruption during a game session, winbox qr will use server logs to determine the valid outcome.
- The use of bots, auto-clickers, VPNs, or any automated tools for gameplay is strictly prohibited.
- Players are not permitted to collude or cooperate with other players to gain an unfair advantage in any game.
- Any attempt to exploit bugs or vulnerabilities in the winbox qr gaming system will result in immediate account closure.
- For Live Casino and baccarat games, players must respect the dealer's decisions and must not disrupt other players' gaming sessions.
winbox qr uses Random Number Generator (RNG) technology that has been certified by an independent auditing body. This ensures that every game outcome is entirely random and cannot be manipulated by any party.
6. Security & Privacy
Winbox qr takes the protection of Malaysian players' personal data seriously, in accordance with the Personal Data Protection Act 2010 (PDPA). Full details on how we handle your data are available in Privacy Policy winbox qr.
- You are solely responsible for maintaining the confidentiality of your winbox qr account password. Do not share your password with anyone.
- Winbox qr will never request your password via email, SMS, or any other communication channel.
- Enable two-factor authentication (2FA) for an added layer of security on your winbox qr account.
- Contact customer support immediately if you suspect your account has been accessed without authorisation.
- All financial transaction data on winbox qr is encrypted using 256-bit SSL technology.
- Winbox qr will not sell or disclose your personal information to any third party without your consent, except where required by Malaysian law.
7. Account Closure & Restrictions
Winbox qr reserves the right to suspend, restrict, or close any player's account without prior notice in the following situations:
- Violation of any terms & conditions stated in this document.
- Confirmation that the player is under 18 years of age.
- Registering more than one account using different identities.
- Detection of fraudulent activity, money laundering, or bonus abuse.
- Use of unauthorised software or any prohibited methods during gameplay.
- Instructions from Malaysian authorities or relevant regulatory bodies.
Players may also close their winbox qr account at any time by contacting customer support. Any remaining account balance (after deducting bonuses that have not met the rollover requirement) will be returned via the original payment method within 3 to 5 business days.
If you feel you need to take a break from playing, winbox qr offers the option of personal deposit limit, game break and self-exclusion. Find out more on the Responsible Gaming ours.
8. Liability Limits & Disclaimer
Winbox qr provides its online gaming platform on an "as-is" basis. While we strive to ensure uninterrupted and trouble-free service, there are liability limitations that all Malaysian players should understand.
- Winbox qr is not liable for any financial losses arising from technical disruptions, internet connection failures, or issues beyond our control.
- Players are solely responsible for the gaming decisions they make. winbox qr makes no guarantee of winnings or return on investment.
- Winbox qr is not liable for any taxes or financial obligations that may arise from players' winnings under Malaysian law.
- Any disputes relating to the winbox qr platform will be resolved in accordance with Malaysian law, and the jurisdiction of Malaysian courts shall apply.
- Winbox qr reserves the right to amend these terms & conditions at any time. Amendments take effect as soon as they are published on this website. Continued use of the winbox qr platform after any amendment is published constitutes acceptance of the revised terms.
Playing on winbox qr involves financial risk. Never wager more than you can afford to lose. If gambling is starting to affect your daily life, please seek help at Responsible Gaming.
For any enquiries regarding winbox qr terms & conditions, please contact our customer support team via email at support@winboxqr.com or via live chat, available 24 hours a day, 7 days a week.